File a Complaint

You can file a complaint in writing and submit it to the Kyoto Prefectural Public Safety Commission on the basis of the article 79 of the Police Act, if you have a complaint in regard to execution of duties by police officials.

Definition of Complaint

The followings are dealt with as a complaint in this scheme.

• complaining about a disadvantage suffered from police officials’ illegal or unjust action, or their omission, and the request for redressing each specific disadvantage
• complaining about the improper handling of duties by police officials

How to file a complaint

Persons who wish to file a complaint with the Kyoto Prefectural Public Safety Commission are requested to do so by one of the methods below.

1　Submission of a Written Complaint Including the Following Information:

1. Your name, address and telephone number
2. If you would like the result to be sent to a contact other than your residential address, please provide the name, address, and telephone number of that alternative contact
3. The date, time and place where the police officer performed the duties that gave rise to the complaint, the manner in which the officer(s) carried out those duties, and any other relevant details of the incident.
4. A description of the specific disadvantage or harm you suffered as a result of the officer’s performance of duties, or the nature of your dissatisfaction with the manner in which the officer(s) performed those duties.

• We will provide assistance if you have a physical disability that makes it difficult to prepare the document.
• We do not require a specific format; however, a document submitted by email or fax cannot be accepted.

 

2　Online Submission through e-Gov (the electronic filing portal operated by the

• For first-time e-Gov users（外部リンク）
• For users who are submitting a request via e-Gov（外部リンク）

 

The place for submission

The Kyoto Prefectural Public Safety Commission
85-3 Yabunouchi-cho, Shimochoja-machi-dori, Shinmachi-nisi-iru, Kamigyo-ku, Kyoto city, 602-8550
Phone: 075-451-9111(Kyoto Prefectural Police Headquarters)

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